How to Search Help Desk Tickets

ProProfs Help Desk makes it simple to search for tickets. You can find what you are looking for with a single click.

Log in to your ProProfs Help Desk account. Enter the keyword in the search box or click the icon from the drop-down menu to refine your search. Select team, status, priority, and assignee, and click Search.

Select team, status, priority, and assignee, and click Search.