Ticket Management

Learn How to Manage Help Desk Tickets

Manage or Categorize Tickets in Bulk
How to Assign Tickets to a Help Desk Agent
Child Tickets
How to Bookmark a Help Desk Ticket
How to Search Help Desk Tickets
How to Close Help Desk Tickets
Attachments and Notes
Automated Emails for Ticket Rating
Set Up Email Forwarding to Your ProProfs Help Desk
How to Add a Company & Its Associated Contacts
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