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ProProfs Help Desk Support Center
Getting Started With ProProfs Help Desk Software
Manage Your Customer Service Agents
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Learn How to Manage Help Desk Tickets
Manage Tickets in Bulk
Assign Tickets to an Agent
Configure Ticket Auto Assignment
Add Child Tickets to a Ticket
Merge Multiple Tickets
Bookmark a Ticket
Search Tickets
Close Tickets
Add Attachments & Notes to a Ticket
Set Up Automated Email Surveys for Ticket Rating
Set Up Email Forwarding
Add a Company & Associated Contacts
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