How to Access Summary Report
Step 1: Navigate to "Reports," the "Summary" reports open up on default.
Step 2: Customize your report preference, select time-period, team, and user.
Step 3: The below image depicts the graphical representation of data, you select to view the bar graph in 'Daily,' 'Weekly,' and 'Monthly' mode.
Along with the summary report, the section allows access to a bunch of other reports including 'ticket frequency,' 'customer rating,' etc.
The below image depicts bar graph data for customer ratings:
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